GS

Gurmeet Singh

Experience

22+ years of quality engineering in motion

From Java developer to quality engineering leader — a track that connects automation, transformation, and AI-enabled delivery across fintech, logistics, and enterprise product environments.

22+Years of experience
6Different domains
5Senior roles, 4 countries

Experience Timeline

20032026

Consulting

CGI· India & Germany

Product Companies

OracleSerrala

20032010

Java Development

Software engineering before quality specialization

Built enterprise software as a Java developer, gaining the engineering depth that would later differentiate an automation and QE approach grounded in how software actually gets built, not just tested.

Career history

Roles with impact — from delivery to leadership.

Director Quality Engineering

Current

Serrala GmbH

Hamburg, Germany

Jun 2022 – Present

Global fintech product organization. Leading enterprise-wide Quality Engineering strategy across 10+ product lines spanning four solution domains.

Impact
  • Defined and executed an AI-driven QE strategy aligned with enterprise product roadmaps and regulatory constraints
  • Grew automation coverage from 25% to 70% across critical regression suites within 18 months
  • Reduced production defect leakage by 30% and cut regression execution cycles by over 50%
  • Introduced AI-assisted engineering tools and strengthened CI/CD quality gates, lowering post-release incidents by 25%

Test Automation Architect / Service Delivery Manager

CGI · Client: Hamburg Süd

Hamburg, Germany

Mar 2017 – Feb 2022

Enterprise logistics product landscape. Led automation architecture and strategy across multiple applications, partnering with product and engineering teams.

Impact
  • Architected a standardized framework covering functional, API, mobile, and database testing across distributed teams
  • Increased automation coverage from ~0% to 90% on core modules and reduced manual regression effort by 70%
  • Introduced BDD automation with Cucumber to align business and engineering collaboration
  • Integrated automation into CI/CD pipelines as automated quality gates and mentored QA engineers

Principal Test Engineer

Oracle India

Bangalore, India

May 2015 – Feb 2017

Enterprise construction management solutions in a global delivery environment, supporting complex product modules.

Impact
  • Defined an automation strategy aligned with product complexity, scalability, and long-term maintainability
  • Built and scaled the automation team from the ground up, defining roles, standards, and best practices
  • Standardized framework design and reusable components to lift cross-team productivity and release reliability

Lead Test Analyst

CGI India

Bangalore, India

Oct 2005 – Apr 2015

International client engagements across logistics, insurance, and telecom domains, including short onsite assignments in the Netherlands and the UK.

Impact
  • Progressed from senior Java developer to test automation lead across international client engagements
  • Built and scaled the Hamburg Süd automation team from the ground up (6 engineers within 6 months)
  • Led a Java development team of 5 delivering enterprise-grade solutions
  • Rolled out standardized automation frameworks across distributed teams and supported QA pre-sales

Technical Support Engineer

vCustomer

Faridabad, India

Aug 2003 – Jun 2005

Remote technical support for HP laptops in the North American market.

Impact
  • Resolved hardware and software issues through remote diagnostics for North American customers
Certifications
ISTQB CTFLSAFe AgilistCertified Scrum Master (CSM)Microsoft Azure AZ-900Azure AZ-104 (Training)Six Sigma Green Belt